Your Instructions

Mental Health First Aid Adults Supporting Youth

Read the instructions carefully!

  • Use the access code that was sent to your email to access Module One and the Reference Guide: Register for an account with your access code here: learn.openingminds.ca

  • You cannot be admitted into the virtual classroom without sending proof of completion of Module One. Submit your badge of completion to info@imindify.com

  • Here are the Safe Space Guidelines. Be prepared to come to class with the MHFA YOUTH scenarios.

  • We depend on each other to make the class happen!

    As per Mental Health Commission standards, we need a minimum of 8 participants to have the class. No-shows put the class at risk of being cancelled and this is unfair and disruptive for other participants.

    We encourage participants to show up for class through our no-show policy.

Facilitator Information

Rachel has 15 years of frontline experience in crisis and suicide intervention in the community mental health sector. She’s primarily worked with youth and adults who are victims, offenders, and people living with mental health disorders.

Her educational background is in Community and Justice Services, Forensic Psychology, and Paralegal Studies. She’s also a certified Mental Health First Aid facilitator.

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Frequently Asked Questions

Terms of Service: Mental Health First Aid & The Working Minds

We strive not to reschedule our classes.

As per Mental Health Commission of Canada standards, we require a minimum of 8 people to attend the course.

All registered participants are required to attend their scheduled courses. No-shows put the class at risk of being cancelled, which is disruptive and unfair to other participants. To avoid this inconvenience, we have a strict policy of charging a $75 no-show fee. To avoid the no-show fee, contact us within 5 business days before your scheduled course.

Classes are non-refundable.

We understand that sometimes unforeseen circumstances can arise. The certification course is non-refundable but transferrable.

If you are unable to attend a scheduled class, please give us a minimum of 5 business days' notice. This will allow us to transfer you to another class at no additional cost.

If a class is rescheduled, we will inform you immediately. Please note that we cannot and do not provide refunds in such cases. However, we will transfer you to a class of your choice. We will also suggest make-up classes that have a low probability of being rescheduled.

Why are classes non-refundable?

Access codes are purchased by the facilitator through the Mental Health Commission of Canada (MHCC). Access codes are registered to the participant and the certificate they will be receiving from the MHCC.

Once a code has been issued to participants, they cannot be refunded.

Education for the General Public & Workplaces

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